CRMnext Overview

Reporting and Analytics

CRMnext Reporting and Analytics connects business data and people efficiently using a host of standard and custom reports. It allows your users to familiarize with business information and answer dynamic business challenges themselves with interactive dashboards and information that is pulled from multiple sources to get a better overview with drill-downs to identify the next level's details.


Reports On Demand

Get actionable insights and make informed business decisions while meeting compliance requirements with dashboards and reports. Build your own ad hoc reports with ease using wizard-based report designer.

Interactive Dashboards

Enable business data exploration by combining data in various forms. Transform and assemble reports to answering real-time business questions.

Embeded Analytics

Construct interactive, real-time visuals by dropping charts and reports to your home page, summary page , customer page  etc. Bring clarity of business issues or opportunities to the decision-makers.

Analysis Path

Empower your business users with knowledge of dynamic business challenges. Provide faster insights through data roll-up, aggregate values, filter-down and drill into the smallest details of interest.

Multi-dimensional Analytics

Enable viewing complex problems from multiple perspectives. Perform ad hoc analysis by Slicing and dicing information and instantly act on it.

Data Mining Models

Create manageable chunks of information out of very large data sets and plug-in the predictive analysis.

crm-analytics

True picture of your organization's health

CRMnext offers an integrated multidimensional analysis engine that enables businesses to analyze data on a combination of time, team, territory and product axis. Use graphical representations to understand performance based on quotas and closed 'won' opportunites for multiple teams, territories and products. Analyze customer service data to identify and eliminate bottlenecks.  

crm-dashboards

Enables rapid and informed business decisions

Provide your users with instant snapshots of business parameters with standard, user-defined, interactive dashboards and reports. It provides real-time analysis and drill-down of data to understand complex problems from multiple perspectives that suit dynamic business situations. Display reports and graphs as per the requirements of different roles on commonly used home pages, to ensure important changes and variations are clearly visible. 

crm-report-designer

A multitude of report designing options

Our easy-to-use report designer can create tabular, matrix and template reports. Data can be graphically represented using multi-coloured 3D images from an array of axis and display types like barometers, pies, gauges, composites and more. To make customer records transparent - add transpose or parameterized reports.