Analytics
Business Intelligence on demand
CRMnext offers the most comprehensive and complete business analytics in the industry.
To be able to provide in-depth analysis, the system needs to capture the right data.
Thankfully this is a claim that you can verify for yourself and here is how. Find
out if our competing CRM captures important business dimensions like the Products
& Services you sell, Competition you face, Teams which sell them, Territories in
which your sell, etc. Surprised? CRMnext provides the next generation analytics
that are not just smart but also complete. Further, CRMnext has been designed from
ground up to support data warehousing, enable historical and quarter-on-quarter
analysis. CRMnext is not merely another reporting tool- it is actionable intelligence.
Smart business intelligence
CRMnext automatically aggregates and crunches numbers to ensure that you can spot
trends and work on the information smartly.
Complete business intelligence
CRMnext offers the most complete business analytics spanning your sales, marketing
and support teams. The depth of analytics for each team is unmatched, including
the ability to gauge how your product & services are performing, which teams are
selling more , what is the hit rate, etc.
Actionable business intelligence
Rather then dumping raw data in reports, analytics contain smart Dashboards. The
dashboards provide you the ability to interactively analyze and drill down into
problem areas. This provides real-time, summarized, actionable intelligence to allow
corrective measures, proactively.
Extensible business intelligence
Apart from the default reports, CRMnext provides an easy and intuitive Report Builder,
to empower an average business user to define and generate custom reports with ease.
Users can add graphs to these reports; specify the access level as private or public
and more. Now, you can get the report you want, instantly, without having to call
for technical help.
Quick Review
CRMnext offers the following
Pre-built reports
Available to you are 90 pre-built reports offering more than 600 discrete analyses
Besides having well-organized access to the reports, based on categories like Company
Overview, Sales Effectiveness, Customer Service performance, etc, you can also create,
print, and export reports
Embedded Analytics
- Interactive analytics embedded into overview pages for a quick review and self analysis
- Drill-down paths to enable you to analyze problem areas
Dashboards
- Company Overview
- Pipeline Analysis
- Sales Effectiveness Analysis
- Service Analysis
- Customer Analysis
- Competition Analysis
- Products & Services Analysis
- Sales Team (s) Analysis
- Individual performance Analysis
Data warehousing
- Ability to Perform Historical Analysis
- Ability to analyze comparative and Quarter-on-Quarter analysis