Business Process Designer

Blue print for your business success

CRMnext is the only CRM that provides advance business process automation capabilities. Using the process designers company can define and implement custom business processes to enforce advance methodologies resulting in increased effectiveness and higher profitability. Unlike other CRMs that limit your process definition to a simple pipeline, the business process designers can map complicated event based workflows that map across multiple departments.

Map complex processes with ease

Using the business process designer you can now map complicated flowcharts using a simple interface. For backward compatibility, the process designer supports two modes, the simple process mode and the complex process mode. As the name suggest, simple process mode is the conventional pipeline based process definition. Complex process mode helps you map flowcharts, breaking it down into steps and results, and defining smart tasks and alerts that are automatically generated by the system on triggers set by you.

Enforce best selling methodologies

Leverage the power of simple and complex process maps to enforce best selling custom methodologies. Create your own or choose from a rich template library designed by experts.

Work smartly, across multiple departments

Use smart tasks to automatically generate context sensitive tasks and automatically assign it to employees across departments. Help departments synchronize their workflow, draw attention to details and increase organizations productivity.

Track performance and exceptions

Monitor how your processes are working. Set Smart Alerts to keep you and others informed. Get warning signs before problems surfaces. Use the power of information to proactively manage your team, keeping your customers satisfied and meeting your targets

Business Process Designer not only helps you define complex processes but also provides you with effective tools to monitor and enforce them. Leverage this difference; provide your organization the strategic edge, only with CRMnext.