The CRMnext Advantage

Smart Easy and Complete

CRMnext extends the advantages of a conventional CRM solution using an innovative feature set. If you want to understand the benefits of using a CRM solution, please refer to our knowledge base article, what are the benefits of using a CRM? This section is dedicated to help users understand why CRMnext is different from the host of other online CRMs that are out there.

To begin with, CRMnext was designed from ground up with an aim to be Smart, Easy and Complete. Honestly these three words say it all. We constantly innovate to improve the product, delivering world-class process capabilities, building more intelligence and making it more intuitive. We constantly add new capabilities to offer you a CRM that is more complete than any of our competitors.

Lets us now understand, what makes our CRM so unique.

The Smartness

We offer next generation capabilities that help CRMnext become more intelligent. These features include

Business Process Designer for defining custom business processes spanning multiple departments. The system automatically configures itself to enforce it.
Competition Analysis for allowing companies to keep a tab on their competition, analyze their product performance and spot trends.
Smart Tasks for activity based workflows. These tasks can be customized using templates, trigger based on activity and help in effective management.
Smart Alerts to help monitor critical business parameters and inputs. Managers can set custom alerts; triggered on specific conditions and are delivered across a wide variety of devices, enabling managers to take more proactive decisions.
Smart Forecasting to generate more accurate forecasts, tuned by team, by product and by territory.
Smart Analytics for in-depth and complete analysis of business performance. Drill down into problem areas. Use out-of-box dashboard or make your own.

The Ease

CRMnext is not only easy to use but also easy to own. The features include

Intuitive User Interface to help business users feel comfortable, including dynamic tabs that make information accessible without crowding the screen.
Easy Extensibility to enable companies to customize the offering more effectively. Includes features like Visual Report Designers, Web Integration URLs and more.
Easy Management using powerful administrative features, ability to define custom security access roles, zero engineering headaches and more.
High End-User Adaptation as the system adapts to your existing processes and offers a host of integration option (Outlook, PDA, etc) to provide your teams with a feeling of continuity.

The Completeness

An offering that provides you with complete feature set, because every business needs it.

Products & Services Management to help you manage and track your product sales, competition and performance.
Territory Management to help more effective target management and execution focus.
Multiple Sales Team to assist in building better focus and map more complicated selling processes.
Multiple Sales Processes because different product & service require different selling styles
End-to-End Customer Management to enable an integrated approach to manage the entire customer lifecycle, across marketing, sales and service.

In short, CRMnext is the only CRM solution that connects your employees, partners, processes, and technology through a closed-loop customer interaction cycle. So you can convert prospects into first-time buyers, and first-time buyers into long-term customers.

The product is backed by our world-class customer support, to help you make most of your investment. You can tune into our events or talk to our experts who will help you make your CRM rollout a success.

We invite you to experience the difference first hand. Click here for a no obligation, free trial of the solution.