Laughter Corner
Welcome to the laughter corner. Wondering why we need it?
At the last count there were more than 300 product companies, offering CRM solutions
ranging from "3" page websites to comprehensive suites. Yet all their websites make
the same claim. No wonder deciding on a CRM product is so difficult!!!
We understand your pain, since we can't make the decisions for you, we thought we
could at least provide you with some comic relief.
Ever wondered, what is it like to work for a CRM company? Read on, the following
strips will help you appreciate how hard we work to keep our customers happy.
A day at CRMnext
Customer Success Manager (CSM)
CSM are CRM experts who work with the customer's to ensure that their CRMnext implementation is successful. They help customers make important
decisions, set-up right team models and offer suggestions to drive user adoption. When required, CSM help customers re-configure their CRMnext, to ensure alignment and
effectiveness. The thankless job is a free service provided to all CRMnext customers.
Campaign Manager
Campaign manager are smart people who generally like spider man (no pun indented). They are responsible for coming up with novel ideas that can generate leads
for our sales teams. At CRMnext, this is an honoree position. Here is an example of an outstanding campaign recommended by them. Wonder why we never advertise?
Sales Manager
Sales managers are nomads who walk the desert in search of oasis. They have no families (read: family life) and very real assets to rely on. The only worthwhile material possession they have is a camel (read: fancy car). Some have real weird taste in music and everyone has a blackberry.
"I called him 28 times, I have had 7 meetings. I missed 5 lunches.... "
Quality Assurance Manager
Quality assurance managers are aliens who have strange checklists and weird style of written communication. They often find problems after the customers report it and can never seem to get along with the CSM or Development team.
The Competitive Landscape
Product Offerings
No wonder we don't need to spend on advertising.