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LearningCenter

  • What is Cloud Computing?

    Cloud Computing offers businesses of all sizes a cost-effective technical infrastructure without the typical advance planning required and time for deployment.

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  • Learning from $30 Billion Failures

    CRM implementations should ensure users have secure access to customer information around-the-clock from any location through web-enabled devices. High user adoption is vital for generating effective business intelligence and analyzing customer needs.

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  • Scalability Essentials

    Results for CRMnext's behaviour and response under various conditions created using a combination of load, stress and soak testing demonstrates the reliability of our product.

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  • CRM Challenges

    As more and more companies implement CRM solutions for customer centricity, precautions must be taken to do it right. It is essential to identify the key challenges, address risks and build a strategy that can make your CRM successful.

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  • 7 Steps to CRM Success

    CRM software is a powerful tool for collating and analyzing customer data created by users, import and integration. Low user adoption can easily hamper this strategic imperative - will your implementation be a failure or success?

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  • CRM Glossary

    CRM terms can often be confusing - some might be abbreviations. Here are meanings of popular CRM related words. We'll continue to incorporate more as the world of CRM expands.

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customer success stories

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resources

  • profiting from customer lifecycle value

  • can your in-house system accelerate growth?

  • is your customer strategy aligned with customer experience?