CRMnext Overview

Sales Management

CRMnext's sales force automation delivers a comprehensive set of sales tools, to manage people, processes and information. It empowers your team with a sales tracking software that manages their accounts, focuses on the right opportunities and collaborates to ensure timely action. Our CRM sales software generates a holistic view of your customer. CRMnext's sales lead management system and contact management software increases efficiency to maximize revenues, resulting in higher momentum for growth.

Accounts and Contacts

Get complete customer information at one place, across departments. Enable visibility across all customer interactions, sales opportunities, service requests and more.

Opportunities and Quotes

Manage your deals and pipeline more effectively, across geographies. Ensure faster closures through improved collaboration and timely actions.

Marketing and Leads

Enable marketing programs to generate better quality leads. Unify actions across all channels to boost performance.

Cross Selling and Offers

Sell more to your customers by understanding their product needs. Use white space analysis to recommend the next best product to buy.

Target and Forecast

Simplify target setting and monitoring for your teams. Forecast with greater accuracy using scientific techniques.

Partner Management

Drive partner performance with better visibility and coordination. Use a single view to manage their requirements and approvals.

Approvals and Workflow

Map your complete business processes with automation and approvals. Guarantee compliance using multi-level escalations and assignments.

Email and Calendaring

Plan and monitor all your meetings and activities in advance. Get timely reminders, ensuring no overlaps or critical schedule oversights.

Reporting and Analytics

Get actionable insights into your sales performance with dashboards and reports. Build your own ad hoc reports with ease.

Content Library

Gain access to your latest sales collaterals like presentations, fact sheets, white papers etc, from a centralized store. Save time and ensure uniform communication.

Mobile CRM

Stay connected 24x7. Access your information from anywhere, anytime. Take actions, update information, grant approvals, view rescheduled meetings and more.

Two Way SMS

Get important alerts on SMS. Send SMS to update workflow statuses, approvals or to pull information based on keywords.

Social Connect

Generate prospects by analyzing activities on social networks. Build stronger relationships by understanding your customer's sphere of influence and automated sentiment analysis.

Call Center Management

Manage your call centers more efficiently with agent productivity tools. Boost performance using integrated dialer management and unified call wrap-ups.

Guided Selling

Create intelligent question and answer based scripts enabling the sales team to make their calls more effective. Use scoring to improve lead quality and more.

Competition Management

Capture reasons for losing opportunities to competitors with details of their products and services. Generate real-time reports to pinpoint bottlenecks and redesign strategies.

Experience CRMnext
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Effectiveness for your frontline sales team

CRMnext helps sales teams to focus and become more efficient, effective and productive. With built-in analytics available on every screen, analyze performance, compare it with that of colleagues and focus on sales that will help create more value. The system supports sales reps at every stage of their sales, right from prospecting to deal closure, making it indispensable.

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Increased productivity for middle management

Traditionally, middle management is burdened with excessive reporting and overlooking stressed-out sales teams. With CRMnext's powerful automation features, they quickly become more productive. Automate tasks, enforce best selling processes and monitor critical parameters to sustain peak performance. Powerful reporting tools provide actionable data on the fingertips of Users.

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Control and insight for your top management

Now, take well calculated and more informed decisions to maximize revenues with our CRM system for sales management. CRMnext provides clear visibility of the sales pipeline, forecasts, product & service performance and lots more. With extensive drill-down capabilities, it provides the intelligence to proactively identify trends and take corrective measures where essential in real-time. Advanced analytics helps identify bottlenecks and boost lead conversions and opportunity closures.