Vivid™ Digital Authoring Studio
Capture leads from digital and physical channels.
Empower customers to enter data, upload documents, check eligibility, pre-approved offers and submit applications through self service portal.
Seamless integration to source leads from external systems
Ability to upload bulk data from physical sources.
Create custom financial products based on customer profile, requirements and capabilities.
Offer choices in terms on interest rate, schemes, sub products, cycle date, payment mode, contract terms etc.
Manage and edit applications in real time
Facilitate faster and smoother on-boarding.
Smartly engage with customer to maximize upsell and cross-sell opportunities.
Interconnect and execute routine processes with workflow designers.
Track the entire loan initiation process on intuitive dashboards for bette decision making.
Adhere compliances with well defined and smooth KYC processes.
Document assets and liabilities
Real time alerts and notifications on status updates
Monitor system and manual deviations
Set business rules to automatically approve conforming applications.
Route applications automatically to relevant authority on predefined parameters like deviations, loan limits etc.
Algorithmic analytics and activity tracking aid real time decision making.
Regulatory compliance for audits with improved process transparency and approval matrix.
Generate amortization schedule with partial/full disbursal schemes and delivery orders.
Instantly verify documents and repayment instruments.
Identify fraudulent cases automatically.
Automatically underwrite applications based on predefined parameters and integration with rating agencies
Manage exceptions based on rules through relevant workflow routing
Manually intervene in case of deviations, if necessary.
Manage loan types and interest rate information.
Automatically calculate and intimate smart loan EMI details.
Manage EMI payment transactions
Real time alerts and notifications in case of deviations.
Develop customer journeys with a rich, branded UI and UX
Capture holistic customer information that creates complete profiles.
Deploy the journeys across touchpoints and channels.
Configure, don’t code, changes
Engage customers with automated self buying journeys across channels and devices.
Customers can quickly create or edit service request, find solutions, check status updates etc.
Display complete profile details, product holdings, service history etc.
Create personalized offers with automated end to end processes for up sell and cross sell.
Allow customers to upload documents in a single repository.
Digitally capture customer collateral documents.
Enable customers to access marketing collaterals.
Customers can view loan contract details online.
In case of any discrepancies, an online case can be instantly generated.
Detailed report of paid EMI paid and the remaining balance.
Instant generation and sharing of amortization schedule.
Complete loan process right from capturing an enquiry to loan collection process implemented in a seamless flow.
CRMNEXT Loan Ecosystem™ system agile, flexible and fully-customizable solution is designed to suit your specific strategies so you can originate and process loans the way you want to on any channel, any device, any place (AAA class lending service).
Integrate code-free with legacy and other transactional systems using various integration methodologies.
Ensure error less loan eligibility process with dramatically reduced TAT. Reduce NPAs with the help of integrated scoring engines for effective decision making.
CRMNEXT Loan Ecosystem empowers your business to be in sync with changing industry and regulatory norms. From loan initiation to collection, automatically track and review every single transaction by generating customized and insightful reports.
Keep the entire process open and transparent with CRMNEXT for your customer whose trust translates to assured business
Masses of customer data can be analyzed and put to work in modelers that offer relevant financial products at the right time.
Drive greater focus on customer experience and TAT. Enjoy more trust and goodwill from customers.