Gold Support

Gold support is ideally designed to meet most of customer's support requests. Besides offering telephonic and electronic mail support, it includes the unique concept of CRMnext 'Customer Success Manager' to address concerns and remotely administer CRMnext. The customer success managers (CSMs) are CRMnext experts with significant experience of working with and optimizing CRMnext.

Gold Support includes:

  • Customer Success Manager

  • Remote login and administration support

  • Response to cases within four business hours

  • Any time telephonic request logging

  • Electronic mail support

Gold support is a charged service. For pricing details please contact our sales team.

 

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