Provide a consistent and quick response to your customers at all touch-points including branch, call center, web, mobile, etc. to increase customer satisfaction and loyalty.
Enable your sales, service and marketing teams with comprehensive and actionable information
on fingertips to increase efficiency and effective outcomes.
Develop, track and drive KPIs in the right direction to improve business performance.
Implement best practices with ease.
We drive performance at leading companies globally.
These include depth, complexity and scale, ranging from small companies to a large enterprises.
Experience the power of cloud at a data centre of your choice.
Enjoy the freedom to own CRMnext in a public or private cloud setup.
Increased sales. Satisfied customers. Growing profits.Free Trial
Why CRMnext stands above competition?
CRMnext believes that CRM is all about amazing customers and keeping them happy throughout their lifecycle. Customer Relationship Management (CRM) is not only about physical software but also about strategy to solidify relationships with customers. With high impact CRM software solutions, organizations can align your strategy, processes and technology to manage customers and teams & partners, efficiently and effectively. CRMnext’s commutable cloud platform addresses and delivers unique CRM solutions to customers that helps them streamline business process and attain sustainable success. It offers a unique option to select private or public cloud to help customers customize their application. CRMnext has been trusted among thought leaders and have its customer base across geographies and verticals like CRM for banking, insurance, finance, pharma, media, etc.
How will my company benefit from CRMnext?
Your benefits are our primary motivation. CRMnext’s proprietary CRM software enables organizations to fastrack sales, enhance marketing activities and deliver supreme customer experience. Our focus is to save your vital resources like time and money, so that you can refocus them to achieve your marketing objectives faster. CRMnext helps sales and service representatives to concentrate on increasing customer loyalty and overall revenue. Information from around the globe can be viewed and updated in real-time via computers, mobile phones or integrated systems. Moreover, it has a unique set of tools to create alerts, enforcements, validations, escalations, assignment rules and a lot more on a single platform. Say au revoir to multi-window hopping!!!
What is Cloud Computing?
Cloud computing is a model for accessing IT networks, servers, storage, applications and services that are shared with multiple users through the internet. It delivers cost-efficient computer hardware, software and services as infinitely flexible and adaptable resources. Popular software like cloud CRM requires minimal IT personnel and management involvement from users. You can save on cost and space if you implement cloud CRM software.
What are the different types of Cloud Computing Deployment Models?
Through cloud computing, information can be shared amongst multiple people instantly and the need for carrying around physical storage devices, documents, catalogs, etc. is eliminated.
The three cloud computing deployment models are as follows:
1. Public Cloud: Resources are shared between multiple organisations, for maximum cost-efficiency.
2. Private Cloud: A closed, dedicated resource made available to a single company or group of companies and can be hosted internally or externally at a third-party facility. We recommend this as it saves maintenance and upgrade costs.
3. Hybrid Cloud: It combines the public and private cloud approaches. For example, a company with an e-commerce website can use the public cloud to host its online sales and service, but keep sensitive customer data in a private cloud.
Is cloud CRM worth it?
The world today is swiftly moving towards cloud CRM. In the cloud, applications are programmed to fully exploit hardware virtualization for multiple processors, memory and storage devices that are connected to behave as one system, making it highly scalable. Data can be drawn together from multiple sources and distributed in a user-friendly way adapted to individual requirements through a web browser. Cloud computing enables agility on a massive scale.
Small, medium and large businesses have opportunities to roll out innovative new ventures, without prohibitive costs, delay or risk. In the old model, future requirements would need to be thought through, planned in advance, and then new systems would be ordered and deployed much later. CRMnext’s cloud CRM is particularly beneficial for start-up businesses giving them incredible levels of agility and much lower operating costs, thereby attracting investors.
Last but not the least, an external cloud environment which is being audited regularly and subject to global standards and regulations will have higher security levels than at a company's own data centre.
Excited? You should be! Here’s more reason to choose CRMnext.
1) Automate your sales workforce
Sales work force automation (SFA) module primarily helps the sales team to track leads and opportunities more effectively, reduce the effect of sales team attrition and monitor the performance of the sales team. Our CRM sales module offers more advanced contact management functionality that can help increase sales without expanding the sales team and optimise overall sales process. This includes leads, opportunities, accounts, contacts, follow-ups, appointments, tasks etc. Use our proprietary shape shifting architecture to the full throttle!
2) Manage your customer service
Core customer service module facilitates customer support services in order to enhance customer satisfaction with products and services provided by a vendor. Our platform helps you to edit your parameters, objects and tab on the fly without any delay. Smooth functioning greatly improves your customer service.
3) Automate your Marketing
Marketing module forms an essential part of our CRM software functionality. We believe that a good CRM platform should be able to provide tools for identifying prospective customers, targeting existing and potential clients, and executing successful marketing campaigns automatically. A core functionality of this module should offer possibility to track and measure marketing campaigns through various channels like email, social media, direct mail and tele-calling. Integrated marketing module with sales module can help the sales team to follow-up the leads generated more promptly and help increase the ROI of the campaign.
4) Deploy reporting and analytical CRM
Sales work force automation, marketing and customer service modules are quite ineffective without built-in analytical tools. Our Cloud CRM software offer very powerful tools to analyze data and forecast trends. We extensively use predictive analytics to forecast and improve market segmentation and targeting.
5) Utilize collaborative CRM
A fully-functional collaboration module in a CRM system can help in efficient task allocation and communication management between sales, marketing, customer service and customers. Our powerful CRM software will provide extended built-in collaboration tools, supporting large number of users and allowing the use of various third-party platforms like Twitter, facebook, LinkedIn etc. to be used within the CRM solution.
CRMnext has been carefully designed keeping all the above parameters in mind. This is exactly the reason CRMnext has been accepted by top clients globally. In a nutshell, CRMnext is flexible and ensures that future-proof solutions are incorporated for optimizing business strategy and increasing customer lifecycle value.